Helios Towers•Internship•Lilongwe, Malawi•2 weeks ago
Head of People
Date: 16 Feb 2026
Job Country: Malawi
Job Location: Lilongwe
Job Reference: 1517
Job summary
Head of People at Helios Towers · Internship · Lilongwe, Malawi
Responsibilities
As a Head of People, you will be able to: Lead the implementation of the Strategic HR Processes, including but not limited to, Strategic Workforce Planning, Talent Management, Training and Development, Performance Management, Employee Relations, Compensation Strategy and Culture change
Ensure Effective implementation of internal communications tools & initiatives to facilitate communication between management & employees
Support local Leadership from an Organisational Development perspective by conducting needs assessments to determine the appropriate interventions to build the required capabilities & enhance people performance in line with Business Strategic Objectives
Ensure that HR Processes are aligned to achieve all elements of the Group sustainable business strategy. (E.g., Increase in adjusted EBITDA margins, Tenancy ratio, Downtime per tower etc).
Champion/Sponsor review of Business Processes (headcount, process optimisation, business optimisation etc), to drive operating efficiency through HR Opex Reduction
Conducts research and analysis of organizational trends including review of reports and metrics from the organizations human resource information system (HRIS) or talent management system
Take the lead in driving the successful delivery of Helios Towers Group Sustainable Business Strategy as well as high performance culture required to improve business performance
Ensure adherence to the Employee Performance Management process that enables all employees to be appraised in a fair and consistent manner, ensuring SMART goals and targets are built into the process
Oversee the on-boarding process & ensure there is an effective induction plan in place for all new comers
Partner effectively with Government Representatives/Stakeholders to enhance Helios Tower's Corporate Brand.
Requirements
To succeed in the role, you will be/will have:
A degree level preferably in Human Resource Management or Business Administration
Minimum 10 years' experience in a similar role, 3 years must be within a senior HR role
CIPD or SPHR is a plus
In-depth Knowledge of Local Labor Law
Experience of using HRIS, ideally SuccessFactors
Strong verbal and written communication skills - French and English. apply here:https://careers.heliostowers.com/job/Head-of-People/1261750401/?utm_campaign=LinkedinJobPostings&utm_source=LinkedinJobPostings&applySourceOverride=LinkedIn source:https://www.heliostowers.com/ closing date: 30 match 2026Educated to degree level preferably in Human Resource Management or Business Administration
Minimum 10 years' experience in a similar role, 3 years must be within a senior HR role
CIPD or SPHR is a plus
In-depth knowledge of local labour law
Experience of using HRIS, ideally SuccessFactors
Strong verbal and written communication skills - French and English.
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Source & verification
Source: Employer direct
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Imported: Mar 7, 2026 18:47
Company
Helios Towers is a leading independent telecommunications infrastructure company, having established one of the most extensive tower portfolios across Africa. It builds, owns and operates telecom passive infrastructure, providing services to mobile network operators. Helios Towers currently operates in 8 markets in Africa and Oman in the Middle East.
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