Technical Support Engineer
<p><b>Salary: £55,000 - 55,000 per year</b></p>
<b>Requirements:</b>
<ul><li>We are looking for a motivated and ambitious individual with 3-5 years of experience in a technical support role. The ideal candidate will possess strong networking skills, including expertise in switching, firewalls, and routers. Proficiency in Windows Server and virtualization technologies (VMware and Hyper-V) is essential. Additionally, you should be competent in Windows-based operating systems and Office 365 administration. Experience with Active Directory, DNS, DHCP, and Group Policy is required, along with knowledge of Microsoft Intune and Mobile Device Management. Familiarity with Veeam Backup Solutions or similar products is a plus. Relevant Microsoft qualifications and certifications are desired. Strong written documentation and excellent verbal communication skills are necessary, complemented by a friendly, professional, and dynamic approach towards customers and colleagues.</li></ul>
<b>Responsibilities:</b>
<ul><li>As a Technical Support Engineer, you will be responsible for delivering professional and knowledgeable client support while adhering to agreed resolution SLAs. We expect you to ensure that our customers have a diligent and engaging experience. You will be an essential part of our existing support team based in Antrim, where your technical expertise and proactive approach will be highly valued.</li></ul>
<b>Technologies:</b>
<ul><li>Active Directory</li><li>Hyper-V</li><li>Support</li><li>Microsoft Intune</li><li>Mobile</li><li>Office 365</li><li>VMware</li><li>Veeam</li><li>Windows</li><li>Network</li><li>Security</li></ul>
<p><b>More:</b></p>
<p>We offer a wide range of benefits to support your well-being and professional growth, with a strong emphasis on work-life balance. You can expect a competitive salary based on your experience, medical cover with Vitality and Westfield, life insurance cover, and 31 days of holiday, with additional days for long service. Our supportive and collaborative work environment allows for hybrid working (3 days in the Antrim office), promoting flexibility. We also provide a day off for birthdays, team-building events, and funded learning and development opportunities. Our company culture values and promotes work-life balance, ensuring that you can thrive both professionally and personally. Please note that all applicants must have the legal right to work in the UK. A basic Access NI check will be completed upon successful appointment, and a full clean driving license and the use of transport are required for travel to customer sites. If this role doesn't quite fit your needs but you're looking for a new position, we encourage you to contact us for a confidential discussion about your career.</p>
<p>last updated 13 week of 2026</p>
<b>Requirements:</b>
<ul><li>We are looking for a motivated and ambitious individual with 3-5 years of experience in a technical support role. The ideal candidate will possess strong networking skills, including expertise in switching, firewalls, and routers. Proficiency in Windows Server and virtualization technologies (VMware and Hyper-V) is essential. Additionally, you should be competent in Windows-based operating systems and Office 365 administration. Experience with Active Directory, DNS, DHCP, and Group Policy is required, along with knowledge of Microsoft Intune and Mobile Device Management. Familiarity with Veeam Backup Solutions or similar products is a plus. Relevant Microsoft qualifications and certifications are desired. Strong written documentation and excellent verbal communication skills are necessary, complemented by a friendly, professional, and dynamic approach towards customers and colleagues.</li></ul>
<b>Responsibilities:</b>
<ul><li>As a Technical Support Engineer, you will be responsible for delivering professional and knowledgeable client support while adhering to agreed resolution SLAs. We expect you to ensure that our customers have a diligent and engaging experience. You will be an essential part of our existing support team based in Antrim, where your technical expertise and proactive approach will be highly valued.</li></ul>
<b>Technologies:</b>
<ul><li>Active Directory</li><li>Hyper-V</li><li>Support</li><li>Microsoft Intune</li><li>Mobile</li><li>Office 365</li><li>VMware</li><li>Veeam</li><li>Windows</li><li>Network</li><li>Security</li></ul>
<p><b>More:</b></p>
<p>We offer a wide range of benefits to support your well-being and professional growth, with a strong emphasis on work-life balance. You can expect a competitive salary based on your experience, medical cover with Vitality and Westfield, life insurance cover, and 31 days of holiday, with additional days for long service. Our supportive and collaborative work environment allows for hybrid working (3 days in the Antrim office), promoting flexibility. We also provide a day off for birthdays, team-building events, and funded learning and development opportunities. Our company culture values and promotes work-life balance, ensuring that you can thrive both professionally and personally. Please note that all applicants must have the legal right to work in the UK. A basic Access NI check will be completed upon successful appointment, and a full clean driving license and the use of transport are required for travel to customer sites. If this role doesn't quite fit your needs but you're looking for a new position, we encourage you to contact us for a confidential discussion about your career.</p>
<p>last updated 13 week of 2026</p>