Senior Product Manager - Endpoint Management & Patching

<p><strong>About Action1</strong></p><p>Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits.</p><p>By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment (no VPN required), Action1 eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience.</p><p>In 2025, Action1 was recognized by Inc. 5000 as the fastest-growing private software company in America. The company is founder-led by Alex Vovk and Mike Walters, previously co-founders of Netwrix, a multi-billion-dollar cybersecurity company.</p><h3><strong>The Role</strong></h3><p>Action1 is seeking an experienced <strong>Senior Product Manager</strong> to own and evolve core, customer-facing endpoint management and patching capabilities. This role is for a hands-on PM who has <strong>direct experience building IT or cybersecurity products used by IT administrators</strong> and who is comfortable operating deep in technical, customer-driven problem spaces.</p><p>This is not a platform-only, internal tools, or “security-adjacent” role. You will own externally facing product areas that directly impact how IT and cybersecurity teams patch, manage, and secure endpoints at scale.</p><p>You will work closely with founders and engineering leadership and are expected to operate with both strategic judgment and tactical execution.</p><h3><strong>What You’ll Do</strong></h3><h3><strong>Product Ownership & Execution</strong></h3><ul><li> Own large, customer-facing product areas end-to-end: discovery, strategy, planning, specification, rollout, and iteration </li><li> Define roadmap priorities grounded in real IT workflows, operational constraints, and customer outcomes </li><li> Write detailed functional specifications, user stories, and acceptance criteria </li><li> Create wireframes, user flows, and lightweight mockups when needed </li><li> Partner closely with engineering to clarify scope, tradeoffs, and delivery plans </li></ul><h3><strong>Customer & Domain Depth</strong></h3><ul><li> Engage directly with customers (IT admins, security teams, MSPs) to understand patching workflows, failures, edge cases, and success criteria </li><li> Translate customer pain points into clear product decisions and roadmap investments </li><li> Partner with support, sales, and customer success to surface insights and validate priorities </li></ul><h3><strong>Strategy & Impact</strong></h3><ul><li> Partner directly with founders and leadership to shape product direction </li><li> Balance speed, quality, and security in a high-growth, technically opinionated environment </li><li> Define and monitor product metrics tied to reliability, coverage, adoption, and customer effort </li><li> Drive continuous improvement through experimentation and iteration </li></ul> <p><strong>Please Review Carefully</strong></p><ul><li>Proven experience owning a customer-facing IT, endpoint management, patching, or cybersecurity product </li></ul><ul><li>Direct exposure to OS or third-party patching, endpoint management, vulnerability remediation, or IT operations workflows </li></ul><ul><li>Experience working with IT administrators, MSPs, or security teams as primary users </li></ul><ul><li>Strong hands-on product execution: specs, backlog ownership, prioritization, and delivery </li></ul><ul><li>7–10+ years of Product Management experience (B2B SaaS strongly preferred) </li></ul><ul><li>Experience writing highly detailed product specifications and user journeys </li></ul><ul><li>Comfort operating in technically complex domains and partnering closely with engineering </li></ul><ul><li>Strong customer discovery, interview, and validation skills </li></ul><ul><li>Ability to operate effectively in fast-paced startup environments where PMs are highly hands-on </li></ul><ul><li>Background in cybersecurity, endpoint management, IT systems administration, or adjacent domains </li></ul><ul><li>Familiarity with patching systems, ITSM tools (e.g., ServiceNow), or MSP ecosystems </li></ul><ul><li>Experience scaling products used by enterprise IT teams </li></ul><ul><li>Prior leadership experience (mentoring PMs, owning major product areas)</li></ul> <ul><li><strong>Fully remote work, giving you the flexibility you need in the modern world</strong></li></ul><ul><li>Exciting challenges and opportunities for continuous growth.</li><li>Non-stop professional development and learning of new technologies.</li><li>A supportive, friendly, and professional team environment.</li></ul>