IT Support Engineer
<b>Requirements:</b>
<ul><li>Experience supporting and maintaining IT infrastructure, networks, and cloud-based systems (e.g., Office 365 & Azure AD).</li><li>Proficient in the setup of computers, mobile devices, and other peripherals.</li><li>Experience in setting up remote user PC requirements, including VPN connection, encryption, email, antivirus, and server access.</li><li>Skilled in building and deploying laptops.</li><li>Proficient in setting up user accounts/Active Directory/Azure Entra ID.</li><li>Experience with Windows Server (desirable).</li><li>Knowledge of Windows 10 and above.</li><li>Familiarity with Microsoft Office and other software products.</li><li>Understanding of Mobile Device Management (Tablets, Mobile Phones).</li><li>Solid understanding of security principles.</li><li>Strong background in customer service.</li></ul>
<b>Responsibilities:</b>
<ul><li>In this role, I will provide IT support services as a point of contact for first-line issues. This includes logging all work requests in our internal ticketing system and ensuring that users are kept up to date with their tickets. I will troubleshoot hardware, software, and network issues efficiently for employees across various UK locations. Additionally, I will liaise with third-party companies to ensure that computer and telephony systems, along with software, are operating to agreed service levels. This position may require occasional travel to different sites; therefore, a valid driving license is necessary.</li></ul>
<b>Technologies:</b>
<ul><li>Active Directory</li><li>Azure</li><li>Cloud</li><li>Hardware</li><li>Support</li><li>Mobile</li><li>Network</li><li>Office 365</li><li>Security</li><li>VPN</li><li>Windows</li></ul>
<p><b>More:</b></p>
<p>We are a reputable financial services organization currently on a steep growth curve, and we are passionate about developing our staff. We are seeking an IT Support Engineer (1st/2nd line) to join our personable team on a full-time basis, working five days per week in Bromsgrove. The salary for this role is £30,000 per annum. If this opportunity excites you, we encourage you to apply now with an up-to-date copy of your CV. If this job isn’t quite right for you but you are seeking a new position, please feel free to reach out for a confidential discussion about your career.</p>
<p>last updated 10 week of 2026</p>