IT Technician
<p><b>Salary: £28,000 - 28,000 per year</b></p>
<b>Requirements:</b>
<ul><li>We are looking for candidates who possess the following skills and qualifications:</li><li>GCSE (Grade C or above) in Maths, English, and Science (or equivalent).</li><li>Experience in an IT support role or a customer support role.</li><li>Familiarity with common IT processes, including user account management and network shares.</li><li>Ability to troubleshoot LAN, WLAN, and WAN issues, as well as familiarity with common components such as switches, access points, routers, and firewalls.</li><li>A good working knowledge of Microsoft Windows operating systems and common hardware platforms.</li><li>Knowledge of Microsoft directory services, productivity, and cloud services, including Active Directory, Microsoft 365, Office 365, and Exchange Online.</li><li>Excellent communication skills, with the ability to maintain professionalism with clients.</li><li>A methodical, logical problem-solving approach and the ability to work effectively with minimal direction.</li><li>A valid driving license and a willingness to travel for on-site support activities.</li></ul>
<b>Responsibilities:</b>
<ul><li>As an IT Technician, your day-to-day responsibilities will include:</li><li>Responding to, analyzing, diagnosing, and resolving client IT issues via phone, email, and helpdesk, ensuring that all issues are addressed within SLA parameters.</li><li>Acquiring, setting up, and installing hardware, software, and network products and services, both remotely and on-site.</li><li>Providing expert and accurate IT advice to clients while ensuring a high standard of customer care at all times.</li><li>Communicating clearly with clients and users, adapting technical communication as necessary.</li><li>Managing client expectations and keeping them informed of progress with IT issues, equipment, or software supply.</li><li>Working with the team to identify repeat issues or predictable problems and implementing proactive mechanisms to reduce the impact on clients.</li></ul>
<b>Technologies:</b>
<ul><li>Active Directory</li><li>Cloud</li><li>Hardware</li><li>Support</li><li>LAN</li><li>Microsoft 365</li><li>Network</li><li>Office 365</li><li>WLAN</li><li>Windows</li></ul>
<p><b>More:</b></p>
<p>We offer an annual salary of £24,000 - £28,000, depending on experience and aptitude, for a permanent, full-time position (37.5 hours per week) based in Exeter. We are a dynamic tech company focused on creating a friendly and collaborative working environment. This role provides a blend of technical challenges and customer interactions, making it an ideal opportunity for experienced IT professionals and those eager to start a career in technology. If you are interested in this fantastic opportunity, we encourage you to apply online!</p>
<p>last updated 12 week of 2026</p>
<b>Requirements:</b>
<ul><li>We are looking for candidates who possess the following skills and qualifications:</li><li>GCSE (Grade C or above) in Maths, English, and Science (or equivalent).</li><li>Experience in an IT support role or a customer support role.</li><li>Familiarity with common IT processes, including user account management and network shares.</li><li>Ability to troubleshoot LAN, WLAN, and WAN issues, as well as familiarity with common components such as switches, access points, routers, and firewalls.</li><li>A good working knowledge of Microsoft Windows operating systems and common hardware platforms.</li><li>Knowledge of Microsoft directory services, productivity, and cloud services, including Active Directory, Microsoft 365, Office 365, and Exchange Online.</li><li>Excellent communication skills, with the ability to maintain professionalism with clients.</li><li>A methodical, logical problem-solving approach and the ability to work effectively with minimal direction.</li><li>A valid driving license and a willingness to travel for on-site support activities.</li></ul>
<b>Responsibilities:</b>
<ul><li>As an IT Technician, your day-to-day responsibilities will include:</li><li>Responding to, analyzing, diagnosing, and resolving client IT issues via phone, email, and helpdesk, ensuring that all issues are addressed within SLA parameters.</li><li>Acquiring, setting up, and installing hardware, software, and network products and services, both remotely and on-site.</li><li>Providing expert and accurate IT advice to clients while ensuring a high standard of customer care at all times.</li><li>Communicating clearly with clients and users, adapting technical communication as necessary.</li><li>Managing client expectations and keeping them informed of progress with IT issues, equipment, or software supply.</li><li>Working with the team to identify repeat issues or predictable problems and implementing proactive mechanisms to reduce the impact on clients.</li></ul>
<b>Technologies:</b>
<ul><li>Active Directory</li><li>Cloud</li><li>Hardware</li><li>Support</li><li>LAN</li><li>Microsoft 365</li><li>Network</li><li>Office 365</li><li>WLAN</li><li>Windows</li></ul>
<p><b>More:</b></p>
<p>We offer an annual salary of £24,000 - £28,000, depending on experience and aptitude, for a permanent, full-time position (37.5 hours per week) based in Exeter. We are a dynamic tech company focused on creating a friendly and collaborative working environment. This role provides a blend of technical challenges and customer interactions, making it an ideal opportunity for experienced IT professionals and those eager to start a career in technology. If you are interested in this fantastic opportunity, we encourage you to apply online!</p>
<p>last updated 12 week of 2026</p>