UX Design Lead (DES-3-012026)

<p>Koru UX Design is a leading UX design agency specializing in HealthTech. We partner with clients to deliver user-centered design solutions that drive innovation and enhance user experiences. Our design teams work as an <strong>integrated extension of our clients’ teams</strong>, deeply embedding ourselves into their processes to create seamless, impactful products.</p><p></p><h3><strong>Job Summary</strong></h3><p>We are looking for a <strong>UX Design Lead</strong> to drive <strong>high-value UX initiatives</strong> for our clients while <strong>strengthening design execution and strategy</strong>. You will play a pivotal role in <strong>delivering exceptional design work</strong>, leading UX engagements, and <strong>partnering with stakeholders</strong> to align UX efforts with business outcomes.</p><p>In addition to strong UX leadership, we value individuals who are <strong>curious and proactive about emerging technologies—especially AI.</strong> Whether it’s <strong>leveraging AI tools in day-to-day workflows</strong> or <strong>designing features that involve AI decision-making, agentic workflows, or AI-native product ideas</strong>, your exposure and enthusiasm for this space will be a strong plus.</p><p>Beyond client work, you will <strong>help improve internal processes, mentor designers, and contribute to hiring and presales</strong>.</p><p></p><h3>Key Responsibility</h3><h3><strong>Leading UX Strategy & Project Outcomes</strong></h3><ul><li>Own and lead UX projects, ensuring the team delivers impactful solutions aligned with business and user goals.</li><li>Define UX strategy and execution plans, guiding the team on approach, workflows, and best practices.</li><li>Work closely with product managers, engineers, and client stakeholders to align UX efforts with product objectives.</li><li>Play an active role in shaping the UX of AI-powered product features, internally as well as externally (client facing activities).</li><li>Balance mentorship and execution, reviewing and elevating team deliverables while owning key UX outputs</li><li>Ensure UX design improves product adoption, efficiency, and user satisfaction, with a focus on measurable business impact.</li><li>Communicate and present design strategies and solutions effectively to both clients and internal teams.</li></ul><p></p><h3><strong>Strengthening UX Processes & Team Growth</strong></h3><ul><li>Coach and mentor designers, ensuring growth in their skills and strategic thinking.</li><li>Enhance UX workflows, design reviews, and quality control processes to improve efficiency and output.</li><li>Promote responsible exploration and integration of AI into design workflows across the team.</li><li>Support hiring and onboarding of new designers.</li><li>Contribute to presales efforts, helping shape UX proposals and strategy discussions with potential clients.</li></ul> <h3><strong>Experience</strong></h3><ul><li>8+ years of experience in UX design, with at least 2 years in leading and managing UX teams, preferably within an agency or service-based business.</li><li>A strong portfolio showcasing your UX design work, including projects where you have led teams or managed client accounts.</li><li>Must have experience in B2B products and enterprise applications. Experience in the HealthTech industry is a plus.</li><li>Exposure to AI in a product or UX context—whether through tool usage, feature design, or hands-on collaboration on AI-powered products—is highly preferred.</li></ul><p></p><h3><strong>Skills</strong></h3><ul><li> <strong>Leadership & Team Growth</strong> – Proven ability to lead, mentor, and elevate design teams to deliver their best work.</li><li> <strong>Client & Stakeholder Management</strong> – Experienced in managing client expectations, aligning UX solutions with business goals, and influencing product direction.</li><li> <strong>AI Readiness & Curiosity</strong> – A demonstrated interest or early experience in designing AI-powered features or leveraging AI tools in UX work.</li><li> <strong>Project Execution & Process Management</strong> – Strong organizational skills to handle multiple projects, ensuring seamless collaboration across UX, development, and product teams.</li><li> <strong>UX Expertise & Technical Knowledge</strong> – Proficient in UX methodologies, research, prototyping, and usability testing, with a solid understanding of product development.</li><li> <strong>Effective Communication</strong> – Strong ability to present, advocate, and articulate UX value to both technical and non-technical stakeholders.</li></ul> <h3><strong>Why Join Us?</strong></h3><ul><li> <strong>Lead high-impact UX projects</strong> for top B2B and HealthTech companies, shaping products that drive real business results.</li><li> <strong>Own and influence UX strategy</strong>, working closely with clients and internal teams to deliver solutions that matter.</li><li> <strong>Grow into a leadership role</strong>, with a clear path to UX Manager.</li><li> <strong>Be part of a collaborative, high-performance team</strong> that values your expertise and ideas.</li><li> <strong>Work remotely with flexibility</strong>, while engaging in meaningful, challenging projects.</li></ul><p></p><p>If you’re passionate about leading UX teams, driving user-centered design, and making a real impact in the world of product design, we’d love to hear from you!</p><p></p><p>Please submit your resume, portfolio, and a brief cover letter explaining why you’re the perfect fit for this role.</p>