Lead monday.com Consultant (CRM Product)
<div class="sc-1gch2qa-0 fhKCjg" id="offer-section" style="position:relative"><div data-scroll-point="section-job-fd8097f3"><section class="sc-gfrfnr-0 gQRcOO custom-css-section-fd8097f3" data-cy="section-background-wrapper"><div class="sc-gfrfnr-2 deOrHQ"></div><div class="sc-18h7are-0 ebVyJP"><div class="sc-1tu9fip-2 ezRMeN"><div class="sc-1tu9fip-1 kdUgoN" data-cy="section-wrapper-padder"><div class="sc-1tu9fip-3 iFQjUO" style='color:#5F6A6D;font-family:"Poppins", sans-serif;font-weight:400;font-style:normal;text-transform:none'><div class="sc-ji5wy4-0 jIYAZB"><div data-orientation="horizontal" data-reach-tabs=""><div data-reach-tab-panels=""><div aria-labelledby="tabs--tab---1" data-reach-tab-panel="" id="tabs--panel---1" role="tabpanel" tabindex="-1"><div><div class="sc-1uwf3m5-2 kxtNOL"><div class="sc-1v95195-0 jscoSJ"><div><div><h2 class="sc-1npqnwg-4 sc-1npqnwg-5 sc-1uwf3m5-0 eZbZIy custom-css-style-job-description">Job description</h2><div class="sc-1fwbcuw-0 kiMCWG"><div><h3>About the Position</h3><p>OrangeDot is one of North America’s top <a href="http://monday.com" rel="noopener" target="_blank">monday.com</a> Platinum Partners, and we’re excited to welcome an experienced, solutions-driven <a href="http://monday.com" rel="noopener" target="_blank">monday.com</a><strong> Lead Consultant</strong> to our growing team. This role is designed for someone who has <strong>2+ years of hands-on </strong><a href="http://monday.com" rel="noopener" target="_blank">monday.com</a><strong> consulting experience</strong>, is <strong>confident in the </strong><a href="http://monday.com" rel="noopener" target="_blank">monday.com</a><strong> CRM product</strong>, and has a track record of <strong>leading multiple client projects successfully</strong> from discovery through delivery.</p><p>As a <a href="http://monday.com" rel="noopener" target="_blank">monday.com</a> Consultant, you’ll own implementations end-to-end—guiding clients through process discovery, designing smart solutions, configuring scalable workflows, and ensuring adoption through training and change support. If you love solving operational problems, building clean systems, and partnering directly with clients, you’ll thrive here.</p><p style="min-height: 1.7em;"></p><h3>Position Responsibilities</h3><ul><li><p><strong>Lead and manage </strong><a href="http://monday.com" rel="noopener" target="_blank">monday.com</a><strong> implementations</strong> from Discovery through Delivery across multiple clients simultaneously.</p></li><li><p>Facilitate discovery sessions to understand client goals, current-state processes, pain points, and success metrics.</p></li><li><p>Design and implement solutions leveraging <a href="http://monday.com" rel="noopener" target="_blank">monday.com</a><strong> best practices</strong>, including advanced workflows, board architecture, permissions, and automations.</p></li><li><p>Build and configure within the <a href="http://monday.com" rel="noopener" target="_blank">monday.com</a><strong> CRM product</strong>, including pipelines, lead/customer tracking, intake processes, and reporting dashboards.</p></li><li><p>Create and manage project plans, timelines, documentation, and communications to keep stakeholders aligned and delivery on track.</p></li><li><p>Deliver client-facing trainings, workshops, and enablement sessions that drive adoption and confident day-to-day usage.</p></li><li><p>Troubleshoot platform, workflow, and configuration issues; provide clear recommendations and iterate quickly.</p></li><li><p>Partner cross-functionally with internal teammates to ensure consistent quality, reusable assets, and scalable delivery practices.</p></li><li><p>Stay up-to-date on <a href="http://monday.com" rel="noopener" target="_blank">monday.com</a> releases and proactively recommend improvements to clients and internal standards.</p><p style="min-height: 1.7em;"></p></li></ul><h3>Preferred Qualifications</h3><p><em>(If you don’t meet every item but you’re excited about the role, we still encourage you to apply.)</em></p><ul><li><p><strong>2+ years experience</strong> implementing <a href="http://monday.com" rel="noopener" target="_blank">monday.com</a> for clients or internal stakeholders, with clear ownership of delivery outcomes.</p></li><li><p>Demonstrated experience with the <a href="http://monday.com" rel="noopener" target="_blank">monday.com</a><strong> CRM product</strong> (pipelines, contact/account structures, lead management, dashboards, reporting).</p></li><li><p>Proven ability to <strong>successfully lead multiple concurrent client projects</strong>, including managing scope, priorities, and stakeholder expectations.</p></li><li><p>Strong process mapping and solution-design skills (translating messy processes into clean, usable workflows).</p></li><li><p>Experience delivering trainings, facilitating workshops, and communicating technical concepts in a clear, client-friendly way.</p></li><li><p><a href="http://monday.com" rel="noopener" target="_blank">monday.com</a> certifications are a plus (not required).</p><p style="min-height: 1.7em;"></p></li></ul><h3>What We’re Looking For</h3><p>Someone who is:</p><ul><li><p>A confident consultant who can <strong>own delivery and drive outcomes</strong></p></li><li><p>Comfortable leading discovery, making recommendations, and advising clients</p></li><li><p>Organized and proactive with strong project management instincts</p></li><li><p>CRM Product experience. A bonus to have business and sales process solution design experience.</p></li><li><p>Adaptable—able to shift across industries, use cases, and client needs</p></li><li><p>Excited to join a <strong>growing team</strong> and help shape how we deliver exceptional <a href="http://monday.com" rel="noopener" target="_blank">monday.com</a> consulting</p></li></ul><p>If you’re an experienced <a href="http://monday.com" rel="noopener" target="_blank">monday.com</a> consultant who loves helping teams streamline work, build scalable systems, and get real value out of monday.com—we’d love to hear from you.</p><p style="min-height: 1.7em;"></p><h3>About OrangeDot</h3><p>OrangeDot is dedicated to enhancing our client’s team collaboration and communication by leveraging the capabilities of <a href="http://monday.com" rel="noopener" target="_blank">monday.com</a> through intelligent integration and expert customization.<br/>With extensive experience across various industries and partnerships with organizations of all sizes, we deliver impactful <a href="http://monday.com" rel="noopener" target="_blank">monday.com</a> implementation, customization, and integration solutions that transform business operations.<br/>Our commitment to clients extends beyond implementation; we provide ongoing support and training to ensure seamless adoption of new technologies.</p><p>We are an award-winning company with a multitude of notable partnerships and achievements, including:</p><ul><li><p><a href="http://monday.com" rel="noopener" target="_blank">monday.com</a> Professional Services Partner of the Year 2023</p></li><li><p><a href="http://monday.com" rel="noopener" target="_blank">monday.com</a> North American Partner of the Year 2021</p><p style="min-height: 1.7em;"></p></li></ul><h3>About the Benefits & Perks</h3><ul><li><p>Competitive starting salary; annual raises.</p></li><li><p>99% employer premium coverage on health, dental, and vision insurance.</p></li><li><p>25% employer premium coverage for all dependents.</p></li><li><p>4% Employer-matched 401k plan.</p></li><li><p>3 weeks of paid time off + your birthday</p></li><li><p>8 Paid Holidays + a Week of Rest (full shutdown) from Dec 26-Jan 3!</p></li><li><p>Remote or local work options.</p></li><li><p>$100 Quarterly Health and Wellness Reimbursements.</p></li><li><p>Virtual Happy Hours & Events.</p></li><li><p>Matched volunteer days to give back to your community with Volunteer Time Off.</p></li><li><p>$400 Charitable Donation Matching per year.</p></li><li><p>And more!</p></li></ul></div></div><h2 class="sc-1npqnwg-4 sc-1npqnwg-5 sc-1uwf3m5-0 sc-1uwf3m5-1 ipkbDD custom-css-style-job-requirements">Job requirements</h2><div class="sc-1fwbcuw-0 kiMCWG"><div><p><strong><span style="color:#5A5F72">Position Requirements:</span></strong></p><ul><li><p><strong>2+ years of experience</strong> in a consulting agency environment or client-facing implementation role (monday.com partner, SaaS consulting, ops/implementation consulting, or similar).</p></li><li><p>Strong understanding of project management principles and the ability to <strong>lead projects end-to-end</strong> (scope, timeline, risks, stakeholder communication).</p></li><li><p>Excellent client-facing skills with the ability to run discovery, translate requirements into solutions, and <strong>advise clients confidently</strong> on best practices and tradeoffs.</p></li><li><p>Demonstrated proficiency in <strong>monday.com configuration and customization</strong>, including board architecture, workflows, permissions, automations, and dashboards/reporting.</p></li><li><p><strong>Hands-on experience with </strong><a href="http://monday.com" rel="noopener" target="_blank">monday.com</a><strong> CRM product</strong>, including implementations including other tools or platforms.</p></li><li><p>Experience with integrations (native + third-party) and light technical troubleshooting; ability to identify root causes and propose practical solutions.</p></li><li><p>Exceptional communication and interpersonal skills—able to facilitate workshops, deliver trainings, and document solutions clearly.</p></li><li><p>Proven ability to <strong>manage multiple client projects simultaneously</strong>, prioritize effectively, and deliver high-quality work within deadlines.</p></li><li><p>Proactive, ownership-driven mindset with strong accountability and a focus on outcomes, adoption, and client satisfaction.</p></li></ul><p style="min-height: 1.7em;"></p></div></div></div></div></div><div class="sc-1uwf3m5-3 cTUFI"><div class="sc-e5uvhz-0 kHqIkC"><div class="sc-e5uvhz-8 ekemGm"></div></div></div></div></div></div><div aria-labelledby="tabs--tab---1" data-reach-tab-panel="" hidden="" id="tabs--panel---1" role="tabpanel" tabindex="-1"></div><div aria-labelledby="tabs--tab---1" data-reach-tab-panel="" hidden="" id="tabs--panel---1" role="tabpanel" tabindex="-1"><div><div class="sc-1f8x0pm-0 ibrjJt"><div aria-live="assertive"><h3 class="sc-1npqnwg-4 sc-1npqnwg-5 sc-1f8x0pm-1 gQzRut">All done!</h3><p class="sc-1npqnwg-9 sc-1npqnwg-10 dwFePt">Your application has been successfully submitted!</p></div><div class="sc-1f8x0pm-2 dvyFlr"><a aria-live="off" class="sc-s03za1-0 eppuJp custom-css-style-application-success-button" href="/" target="_self">Other jobs</a></div></div></div></div></div></div></div></div></div></div></div></section></div></div>