Product Specialist
<b>Requirements:</b>
<ul><li>We are looking for a talented Graduate to join our team as a Product Specialist. To be considered for this role, you should have:</li><li>A minimum of a 2.1 bachelor's degree from an internationally renowned university in a STEM or Law-related discipline.</li><li>At least AAA at A-Level or equivalent UCAS points (please include A-Level grades on your CV).</li><li>Basic scripting knowledge in Python or Bash.</li><li>Excellent customer-facing skills.</li><li>A sales spark; while this is not a purely sales-focused role, this skill is necessary due to the nature of the position.</li><li>A motivated self-starter with a problem-solving attitude.</li><li>A strong aptitude for picking up new technologies.</li><li>The ability to work autonomously as well as part of a team.</li><li>Great communication skills with fluent spoken and written English.</li></ul>
<b>Responsibilities:</b>
<ul><li>As a Product Specialist, you will be the main point of contact for clients and will liaise with internal teams, primarily the tech team. Your responsibilities will include:</li><li>Managing live customer projects from planning to final review.</li><li>Providing customer training to new and existing customers.</li><li>Delivering workflow advice to customers using our product.</li><li>Identifying significant new projects.</li><li>Performing basic troubleshooting and escalating issues to the tech team.</li><li>Gaining an in-depth understanding of our technology to advise customers on data import/export.</li><li>Providing updates to the management team on accounts.</li></ul>
<b>Technologies:</b>
<ul><li>Bash</li><li>Machine Learning</li><li>Python</li><li>Spark</li><li>AI</li><li>Architect</li><li>Support</li></ul>
<p><b>More:</b></p>
<p>This is an excellent opportunity to work for a rapidly expanding machine learning software house in Central London, where you will have the flexibility to work 3 days in the office and 2 days remotely. We offer a competitive salary along with bonuses, healthcare, a pension plan, and more. Joining our organization means being part of an industry-leading software company with a proven track record of successfully hiring and training graduates. Additionally, you will be involved in exciting projects related to a machine learning platform. If you possess top-notch academic credentials and are interested in this opportunity, we encourage you to apply. Please ensure to include your degree classification/GPA and A Level grades (or UCAS equivalent) on your CV. We are committed to creating an inclusive and accessible recruitment process for all candidates.</p>
<p>last updated 8 week of 2026</p>