IT Field Service Engineer
<p><b>Salary: £26,000 - 26,000 per year</b></p>
<b>Requirements:</b>
<ul><li>A fully valid UK driver's license and personal car with business insurance.</li><li>Demonstrated right to work in the UK.</li><li>Willingness to undergo a Baseline Personnel Security Standard (BPSS) check.</li><li>Ability to resolve hardware issues and basic software problems.</li><li>Capable of building (operating system and required software) and deploying PCs (desktop and laptop).</li><li>Good understanding of IT systems and environments.</li><li>Strong customer service skills.</li><li>Analytical and problem-solving mindset.</li></ul>
<b>Responsibilities:</b>
<ul><li>Attend to all incidents/requests as directed by the Customer Incident Centre in a courteous and customer-focused manner, following engineering work instruction guidelines.</li><li>Monitor, update, and progress assigned incidents in a timely manner.</li><li>Utilize technical expertise to provide training, support, coaching, and guidance to Junior Field Service engineers.</li><li>Coordinate between clients and vendors to ensure timely problem resolution.</li><li>Deliver a high degree of customer satisfaction in all work undertaken.</li></ul>
<b>Technologies:</b>
<ul><li>Hardware</li><li>ICT</li><li>Support</li><li>Security</li><li>Network</li></ul>
<p><b>More:</b></p>
<p>We are a leading global provider of ICT services for large enterprises and public sector markets, currently seeking Field Services Engineers across the UK, with a position based in Glasgow. This is a full-time, permanent role with a salary range of £24,600 - £27,700, depending on experience, along with a car allowance and fuel card. The role involves maintenance and support for field-based clients, providing on-site assistance for IT hardware devices while covering various locations throughout the day. Standard working hours are Monday to Friday, from 9:00 AM to 5:30 PM, with the requirement for out-of-hours standby one week every four weeks. <br><br>We provide full training as part of our robust induction process, access to certification programs, 25 days of holiday plus UK bank holidays, a company pension scheme, private medical cover after 12 months, and a range of flexible benefits. We are committed to equality of opportunity for all and welcome applications from individuals of all backgrounds. Additionally, we offer a supportive recruitment process, where reasonable adjustments can be made upon request.</p>
<p>last updated 8 week of 2026</p>
<b>Requirements:</b>
<ul><li>A fully valid UK driver's license and personal car with business insurance.</li><li>Demonstrated right to work in the UK.</li><li>Willingness to undergo a Baseline Personnel Security Standard (BPSS) check.</li><li>Ability to resolve hardware issues and basic software problems.</li><li>Capable of building (operating system and required software) and deploying PCs (desktop and laptop).</li><li>Good understanding of IT systems and environments.</li><li>Strong customer service skills.</li><li>Analytical and problem-solving mindset.</li></ul>
<b>Responsibilities:</b>
<ul><li>Attend to all incidents/requests as directed by the Customer Incident Centre in a courteous and customer-focused manner, following engineering work instruction guidelines.</li><li>Monitor, update, and progress assigned incidents in a timely manner.</li><li>Utilize technical expertise to provide training, support, coaching, and guidance to Junior Field Service engineers.</li><li>Coordinate between clients and vendors to ensure timely problem resolution.</li><li>Deliver a high degree of customer satisfaction in all work undertaken.</li></ul>
<b>Technologies:</b>
<ul><li>Hardware</li><li>ICT</li><li>Support</li><li>Security</li><li>Network</li></ul>
<p><b>More:</b></p>
<p>We are a leading global provider of ICT services for large enterprises and public sector markets, currently seeking Field Services Engineers across the UK, with a position based in Glasgow. This is a full-time, permanent role with a salary range of £24,600 - £27,700, depending on experience, along with a car allowance and fuel card. The role involves maintenance and support for field-based clients, providing on-site assistance for IT hardware devices while covering various locations throughout the day. Standard working hours are Monday to Friday, from 9:00 AM to 5:30 PM, with the requirement for out-of-hours standby one week every four weeks. <br><br>We provide full training as part of our robust induction process, access to certification programs, 25 days of holiday plus UK bank holidays, a company pension scheme, private medical cover after 12 months, and a range of flexible benefits. We are committed to equality of opportunity for all and welcome applications from individuals of all backgrounds. Additionally, we offer a supportive recruitment process, where reasonable adjustments can be made upon request.</p>
<p>last updated 8 week of 2026</p>