Senior UX Product Designer
<p><b>Salary: £75,000 - 75,000 per year</b></p>
<b>Requirements:</b>
<ul><li>Proven experience as a Senior Product Designer.</li><li>A portfolio with punchy case studies (2 pages max each) showing clear problem-solving, process, and outcomes.</li><li>Strength in both UX research/journey mapping and UI execution.</li><li>Experience working on native apps, with an understanding of platform-specific design patterns.</li><li>Exposure to customer services products and/or multi-channel (MC) experience design is a strong plus.</li><li>A strategic mindset able to zoom out to see the bigger picture while also obsessing over detail.</li><li>Confident collaborator who thrives working with tech teams.</li><li>Ambitious and excited by the chance to build something new, not just iterate.</li></ul>
<b>Responsibilities:</b>
<ul><li>Lead the design of seamless digital journeys, reducing the need for human interaction.</li><li>Collaborate with product, engineering, and wider stakeholders to bring concepts to life.</li><li>Translate complex processes into clear, user-friendly solutions.</li><li>Deliver high-quality UI design with a strong sense of craft.</li><li>Contribute to design standards and champion best practices across the business.</li><li>Apply strategic thinking to ensure our design vision supports business goals while improving user experience.</li><li>Shape native app experiences and multi-channel interactions that keep consistency across platforms.</li></ul>
<b>Technologies:</b>
<ul><li>Support</li><li>UX UI Design</li></ul>
<p><b>More:</b></p>
<p>We are on a mission to completely transform the way processes are delivered, taking a heavily call-centre-led industry and making it truly digital. This is a rare opportunity to be at the forefront of realigning an entire sector, working on a career-defining project that will shape how people experience financial support. Our team offers hybrid working with only one day per week required in the Manchester office, a learning and development budget, and 25 days of holiday plus your birthday off. Joining us means your design thinking will make a real-world impact.</p>
<p>last updated 8 week of 2026</p>
<b>Requirements:</b>
<ul><li>Proven experience as a Senior Product Designer.</li><li>A portfolio with punchy case studies (2 pages max each) showing clear problem-solving, process, and outcomes.</li><li>Strength in both UX research/journey mapping and UI execution.</li><li>Experience working on native apps, with an understanding of platform-specific design patterns.</li><li>Exposure to customer services products and/or multi-channel (MC) experience design is a strong plus.</li><li>A strategic mindset able to zoom out to see the bigger picture while also obsessing over detail.</li><li>Confident collaborator who thrives working with tech teams.</li><li>Ambitious and excited by the chance to build something new, not just iterate.</li></ul>
<b>Responsibilities:</b>
<ul><li>Lead the design of seamless digital journeys, reducing the need for human interaction.</li><li>Collaborate with product, engineering, and wider stakeholders to bring concepts to life.</li><li>Translate complex processes into clear, user-friendly solutions.</li><li>Deliver high-quality UI design with a strong sense of craft.</li><li>Contribute to design standards and champion best practices across the business.</li><li>Apply strategic thinking to ensure our design vision supports business goals while improving user experience.</li><li>Shape native app experiences and multi-channel interactions that keep consistency across platforms.</li></ul>
<b>Technologies:</b>
<ul><li>Support</li><li>UX UI Design</li></ul>
<p><b>More:</b></p>
<p>We are on a mission to completely transform the way processes are delivered, taking a heavily call-centre-led industry and making it truly digital. This is a rare opportunity to be at the forefront of realigning an entire sector, working on a career-defining project that will shape how people experience financial support. Our team offers hybrid working with only one day per week required in the Manchester office, a learning and development budget, and 25 days of holiday plus your birthday off. Joining us means your design thinking will make a real-world impact.</p>
<p>last updated 8 week of 2026</p>