IT Systems Engineer
<b>Requirements:</b>
<ul><li>Strong experience in 3rd-line support</li><li>Ability to build Power Apps and work confidently with ERP, ideally Epicor data</li><li>Familiarity with Microsoft security stack including Defender, MFA, and Conditional Access</li><li>Strong troubleshooting skills in Windows Server, Microsoft 365, and Azure AD</li><li>Experience managing MSPs, including SLAs and ticket quality</li><li>Knowledge of baseline cyber frameworks such as Cyber Essentials and ISO</li><li>Proficiency in Power BI, data modeling, and DAX fundamentals</li><li>Understanding of Microsoft Fabric and modern data platforms</li><li>Experience in application development with Power Apps or equivalent low-code platforms</li><li>Knowledge of REST API integration and UX best practices</li><li>SQL literacy, including views, joins, and performance awareness</li><li>Understanding of manufacturing concepts such as BOMs, routings, and work centres</li><li>Comfortable documenting systems and creating repeatable runbooks</li></ul>
<b>Responsibilities:</b>
<ul><li>Manage 3rd-line support and IT operations</li><li>Take ownership of escalations without simply passing tickets</li><li>Improve cybersecurity measures and reduce risks</li><li>Implement controls and ensure security is integrated into deliverables</li><li>Design a single source of truth for data using Power BI and Fabric</li><li>Develop internal and customer-facing applications using Power Apps</li><li>Integrate REST APIs and maintain a user-friendly experience</li><li>Document systems and processes for better knowledge capture</li><li>Create effective runbooks for team reference and operations</li><li>Extract and report ERP data for forecasting and analysis</li></ul>
<b>Technologies:</b>
<ul><li>API</li><li>Azure</li><li>DAX</li><li>ERP</li><li>Fabric</li><li>Support</li><li>Microsoft 365</li><li>Power BI</li><li>REST</li><li>SQL</li><li>Security</li><li>Windows</li><li>Office 365</li><li>UX UI Design</li><li>Cloud</li><li>ETL</li><li>Firewall</li><li>Power Query</li></ul>
<p><b>More:</b></p>
<p>We are a forward-thinking organization dedicated to building a robust IT infrastructure. Our team values proactive management and innovation, particularly in cybersecurity and data management. We offer a collaborative work environment, opportunities for professional development, and a strong emphasis on work-life balance. Join us in transforming our IT landscape at our centrally located office.</p>
<p>last updated 8 week of 2026</p>