Senior IT Asset and Configuration Management Analyst
<p><b>Salary: £33,000 - 48,000 per year</b></p>
<b>Requirements:</b>
<ul><li>Ability to obtain or hold UK Government Security Clearance</li><li>3 years experience in IT Asset Management or a related discipline</li><li>Experience with ITSM/ITAM tools (e.g. ServiceNow, Remedy, Snow)</li><li>Strong understanding of asset lifecycle management and software licensing models</li><li>Knowledge of hardware lifecycle management and vendor contracts</li><li>Strong analytical, problem-solving, and reporting skills</li><li>Advanced Excel skills; Power BI experience desirable</li><li>Excellent communication and stakeholder management skills</li><li>High attention to detail and ability to work independently</li><li>Desirable: ITIL 4, ServiceNow certifications, managed service experience, CMDB expertise, and process improvement experience.</li></ul>
<b>Responsibilities:</b>
<ul><li>Manage the end-to-end lifecycle of hardware and software assets</li><li>Maintain accurate asset and CMDB data using ITAM and ITSM tools</li><li>Ensure compliance with software licensing, governance, and regulatory requirements</li><li>Support internal and external audits and risk mitigation activities</li><li>Analyse asset usage to identify cost optimisation opportunities</li><li>Produce clear reporting on inventory, compliance, usage, and financial impact</li><li>Support budgeting, forecasting, and vendor discussions with data-driven insights</li><li>Improve ITAM processes, standards, and automation</li><li>Act as a subject matter expert for ITAM tools and CMDB processes</li><li>Assist with testing of tooling integrations and CMDB-related processes.</li></ul>
<b>Technologies:</b>
<ul><li>CMDB</li><li>Excel</li><li>Hardware</li><li>Support</li><li>ITIL</li><li>ITSM</li><li>Power BI</li><li>Security</li><li>ServiceNow</li><li>DevOps</li></ul>
<p><b>More:</b></p>
<p>We are a collaborative IT Operations team located in a hybrid role across Hatfield, Milton Keynes, and Nottingham, where IT Asset Management plays a strategic role in controlling costs, reducing risk, and supporting business decisions. Our team works closely with procurement, finance, security, and technical teams, emphasizing continuous improvement, data quality, and efficient and effective operations. If youre looking to make a real impact in a senior ITAM role with strong visibility and influence, we would love to hear from you.</p>
<p>last updated 8 week of 2026</p>
<b>Requirements:</b>
<ul><li>Ability to obtain or hold UK Government Security Clearance</li><li>3 years experience in IT Asset Management or a related discipline</li><li>Experience with ITSM/ITAM tools (e.g. ServiceNow, Remedy, Snow)</li><li>Strong understanding of asset lifecycle management and software licensing models</li><li>Knowledge of hardware lifecycle management and vendor contracts</li><li>Strong analytical, problem-solving, and reporting skills</li><li>Advanced Excel skills; Power BI experience desirable</li><li>Excellent communication and stakeholder management skills</li><li>High attention to detail and ability to work independently</li><li>Desirable: ITIL 4, ServiceNow certifications, managed service experience, CMDB expertise, and process improvement experience.</li></ul>
<b>Responsibilities:</b>
<ul><li>Manage the end-to-end lifecycle of hardware and software assets</li><li>Maintain accurate asset and CMDB data using ITAM and ITSM tools</li><li>Ensure compliance with software licensing, governance, and regulatory requirements</li><li>Support internal and external audits and risk mitigation activities</li><li>Analyse asset usage to identify cost optimisation opportunities</li><li>Produce clear reporting on inventory, compliance, usage, and financial impact</li><li>Support budgeting, forecasting, and vendor discussions with data-driven insights</li><li>Improve ITAM processes, standards, and automation</li><li>Act as a subject matter expert for ITAM tools and CMDB processes</li><li>Assist with testing of tooling integrations and CMDB-related processes.</li></ul>
<b>Technologies:</b>
<ul><li>CMDB</li><li>Excel</li><li>Hardware</li><li>Support</li><li>ITIL</li><li>ITSM</li><li>Power BI</li><li>Security</li><li>ServiceNow</li><li>DevOps</li></ul>
<p><b>More:</b></p>
<p>We are a collaborative IT Operations team located in a hybrid role across Hatfield, Milton Keynes, and Nottingham, where IT Asset Management plays a strategic role in controlling costs, reducing risk, and supporting business decisions. Our team works closely with procurement, finance, security, and technical teams, emphasizing continuous improvement, data quality, and efficient and effective operations. If youre looking to make a real impact in a senior ITAM role with strong visibility and influence, we would love to hear from you.</p>
<p>last updated 8 week of 2026</p>