Zoho CRM Support Analyst

<p><b>Salary: £40,000 - 40,000 per year</b></p>
<b>Requirements:</b>
<ul><li>Several years of experience working with Zoho One, including Zoho CRM, Zoho Creator, Zoho Campaigns, and Zoho Analytics</li><li>Experience as a Zoho support analyst</li><li>Ability to provide user training on the Zoho suite</li><li>Proficiency in supporting onboarding and off-boarding processes, user account setup and permissions</li><li>Skills in configuring and supporting dashboards, CRM automation, and CRM customisation</li><li>Strong problem-solving capabilities for general admin and support issues</li><li>Excellent communication skills for working with users at all levels</li></ul>
<b>Responsibilities:</b>
<ul><li>Provide user training on the Zoho suite</li><li>Support onboarding and off-boarding processes</li><li>Set up user accounts and manage permissions</li><li>Configure and support dashboards</li><li>Implement CRM automation and customisations</li><li>Offer day-to-day general admin and support to resolve issues</li><li>Identify and implement system improvements</li></ul>
<b>Technologies:</b>
<ul><li>CRM</li><li>Support</li></ul>
<p><b>More:</b></p>
<p>We are a leading and growing finance firm based in Northampton, offering an exciting opportunity for a Zoho CRM Support Administrator. We value hard work and dedication, and in return, we provide a competitive salary of £40,000 along with an up to 15% bonus. Our role requires you to work five days a week in the office, collaborating across the business to support users at all levels while working on the latest CRM technology.</p>
<p>last updated 8 week of 2026</p>