ServiceNow Developer
<b>Requirements:</b>
<ul><li>ServiceNow System Administrator Certification</li><li>ServiceNow Implementation Specialist Certification</li><li>Experience working with ServiceNow domains</li><li>SC cleared or eligibility to get it</li><li>Strong knowledge of ServiceNow Core and Platform modules</li><li>Proficiency in HTML, CSS, JavaScript, and scripting for ServiceNow customisation</li><li>Experience with Agile/SCRUM project management methodologies</li><li>Experience with workflow design, integrations, and performance tuning</li><li>Certifications such as ServiceNow System Administrator and ITIL Foundation are highly desirable</li><li>At least 4 to 5 years of hands-on ServiceNow administration and development experience</li><li>Background in troubleshooting and optimising workflows and scripts</li><li>Demonstrated knowledge of core ITIL processes (CMDB, Incident, Problem, and Change)</li><li>Strong process management & project management skills</li><li>Exposure to incident/problem/change management and service catalog development</li></ul>
<b>Responsibilities:</b>
<ul><li>Monitor platform health and performance; apply patches and upgrades</li><li>Troubleshoot and resolve platform-related issues, escalating to ServiceNow support when necessary</li><li>Ensure compliance with organisational standards and security policies</li><li>Configure ServiceNow modules (Incident, Problem, Change, Service Catalog)</li><li>Develop workflows, forms, and scripts to automate processes</li><li>Manage notifications, UI pages, and dashboards</li><li>Create and manage user roles, groups, and ACLs</li><li>Maintain CMDB health and data integrity</li><li>Implement ITIL best practices for service management</li><li>Analyse current processes and propose automation opportunities</li><li>Support agile development and iterative enhancements</li><li>Maintain technical documentation and knowledge base</li><li>Provide training and guidance to end-users and stakeholders</li><li>Gather requirements, design, develop, and maintain application integration with any third-party applications</li><li>Design, develop, and maintain custom code for all ServiceNow modules</li></ul>
<b>Technologies:</b>
<ul><li>CMDB</li><li>CSS</li><li>Support</li><li>ITIL</li><li>JavaScript</li><li>Security</li><li>ServiceNow</li><li>UX UI Design</li><li>ITSM</li></ul>
<p><b>More:</b></p>
<p>We are looking for a skilled ServiceNow Platform Administrator to help us maintain, configure, and optimise our ServiceNow platform. Our team values collaboration and process improvement, and you will work closely with cross-functional teams to ensure our operations align with organizational needs. With strong opportunities for career growth, we offer a dynamic work environment that embraces innovative solutions. Join us to make a significant impact in our exciting SaaS landscape.</p>
<p>last updated 8 week of 2026</p>