Technical Support Analyst
<p><b>Salary: £30,000 - 30,000 per year</b></p>
<b>Requirements:</b>
<ul><li>Experience using data visualisation and reporting tools</li><li>Strong working knowledge of Excel, including complex formulas and pivot tables</li><li>Experience integrating data from multiple systems</li><li>Strong analytical and problem-solving skills with excellent attention to detail</li><li>Confident communicator, able to explain technical concepts to non-technical users</li><li>Ability to manage multiple priorities and work independently in a fast-paced environment</li><li>Strong organisational and administrative skills</li><li>A proactive mindset with a willingness to learn and adapt as the role evolves</li><li>Experience using Power BI, including DAX (desirable)</li><li>Exposure to programming languages (desirable)</li><li>ETL development experience (desirable)</li></ul>
<b>Responsibilities:</b>
<ul><li>Support ETL processes to extract, transform and load data from multiple source systems into reporting environments, ensuring data accuracy and integrity</li><li>Assist in developing and maintaining a robust BI and reporting framework, following best-practice data connectivity principles</li><li>Design, build and maintain interactive dashboards and reports, primarily using Power BI</li><li>Produce timely, accurate and user-friendly management reports, both scheduled and ad hoc</li><li>Identify, investigate and resolve data quality issues, conducting audits where required</li><li>Provide first-line technical support to business users, troubleshooting BI and reporting queries</li><li>Create and maintain technical documentation and user guides</li><li>Collaborate with internal stakeholders to translate reporting requirements into effective BI solutions</li><li>Proactively identify opportunities to improve data processes and reporting efficiency</li><li>Support ad hoc projects and provide team cover during peak periods or absence</li></ul>
<b>Technologies:</b>
<ul><li>Business Intelligence</li><li>DAX</li><li>ETL</li><li>Excel</li><li>Support</li><li>Power BI</li></ul>
<p><b>More:</b></p>
<p>We are an established and values-driven organisation seeking a Technical Reporting (BI) Assistant to strengthen our data-driven decision-making capability. In this full-time role, you will play a crucial part in designing, developing, and maintaining Business Intelligence solutions while delivering high-quality management reporting across our business. You will collaborate closely with senior stakeholders and reporting specialists, transforming data into meaningful insights. We offer a competitive salary, a supportive work environment, and opportunities for professional growth.</p>
<p>last updated 8 week of 2026</p>
<b>Requirements:</b>
<ul><li>Experience using data visualisation and reporting tools</li><li>Strong working knowledge of Excel, including complex formulas and pivot tables</li><li>Experience integrating data from multiple systems</li><li>Strong analytical and problem-solving skills with excellent attention to detail</li><li>Confident communicator, able to explain technical concepts to non-technical users</li><li>Ability to manage multiple priorities and work independently in a fast-paced environment</li><li>Strong organisational and administrative skills</li><li>A proactive mindset with a willingness to learn and adapt as the role evolves</li><li>Experience using Power BI, including DAX (desirable)</li><li>Exposure to programming languages (desirable)</li><li>ETL development experience (desirable)</li></ul>
<b>Responsibilities:</b>
<ul><li>Support ETL processes to extract, transform and load data from multiple source systems into reporting environments, ensuring data accuracy and integrity</li><li>Assist in developing and maintaining a robust BI and reporting framework, following best-practice data connectivity principles</li><li>Design, build and maintain interactive dashboards and reports, primarily using Power BI</li><li>Produce timely, accurate and user-friendly management reports, both scheduled and ad hoc</li><li>Identify, investigate and resolve data quality issues, conducting audits where required</li><li>Provide first-line technical support to business users, troubleshooting BI and reporting queries</li><li>Create and maintain technical documentation and user guides</li><li>Collaborate with internal stakeholders to translate reporting requirements into effective BI solutions</li><li>Proactively identify opportunities to improve data processes and reporting efficiency</li><li>Support ad hoc projects and provide team cover during peak periods or absence</li></ul>
<b>Technologies:</b>
<ul><li>Business Intelligence</li><li>DAX</li><li>ETL</li><li>Excel</li><li>Support</li><li>Power BI</li></ul>
<p><b>More:</b></p>
<p>We are an established and values-driven organisation seeking a Technical Reporting (BI) Assistant to strengthen our data-driven decision-making capability. In this full-time role, you will play a crucial part in designing, developing, and maintaining Business Intelligence solutions while delivering high-quality management reporting across our business. You will collaborate closely with senior stakeholders and reporting specialists, transforming data into meaningful insights. We offer a competitive salary, a supportive work environment, and opportunities for professional growth.</p>
<p>last updated 8 week of 2026</p>