Solution Architect - AIOps & Observability
<b>Requirements:</b>
<ul><li>15 years of experience in Telecom OSS architecture, design, and solution delivery</li><li>Strong hands-on understanding of Intelligent Automation Platforms (e.g., Pega, UiPath, ServiceNow Automation, Automation Anywhere, Camunda, or similar)</li><li>Proven experience in AI/ML, data modeling, data lakes, event streaming, and analytics (e.g., Kafka, Spark, Python ML stack)</li><li>Deep exposure to telecom protocols and domains</li><li>Experience with cloud-native architectures (Azure/AWS/GCP), containerization, and DevSecOps practices</li><li>End-to-end understanding of telecom network domains: RAN, Transport, Core, Fiber</li><li>Excellent communication and technical articulation skills</li><li>Strong leadership, stakeholder engagement, and cross-team collaboration ability</li><li>Ability to operate in complex, multi-vendor, multi-technology environments</li><li>Masters degree in engineering, Telecommunications, Computer Science, or related field (preferred)</li><li>Certification in cloud, automation, or AI frameworks (e.g., Azure Architect, AWS Solution Architect, AI/ML certifications) (preferred)</li><li>Experience with AIOps platforms and intent-driven operations (preferred)</li></ul>
<b>Responsibilities:</b>
<ul><li>Lead design of solutions leveraging Intelligent Automation Platforms (RPA, low-code/no-code automation, event-driven automation, AI/ML driven automation)</li><li>Define architecture patterns for AI-enabled communications, including NLP, GenAI, intelligent routing, and automated decisioning models</li><li>Ensure alignment with telecom standards, OSS reference architectures, and enterprise architecture guidelines</li><li>Drive implementation of automation blueprints across OSS operational workflows</li><li>Provide hands-on and strategic input across OSS systems</li><li>Review and refine OSS HLDs/LLDs, ensuring best practices and architectural consistency</li><li>Collaborate with cross-functional teams including Network Engineering, Operations, Data Engineering, Automation COE, and Enterprise Architecture</li><li>Engage with business stakeholders to convert operational pain points into architecture-led solutions</li></ul>
<b>Technologies:</b>
<ul><li>AI</li><li>AWS</li><li>Architect</li><li>Azure</li><li>Camunda</li><li>Cloud</li><li>DevSecOps</li><li>GCP</li><li>Kafka</li><li>Network</li><li>OSS</li><li>Python</li><li>RPA</li><li>ServiceNow</li><li>Spark</li><li>UiPath</li></ul>
<p><b>More:</b></p>
<p>We are seeking a highly experienced Solution Architect specializing in AIOps and Observability to join our team in Reading, UK. This is a permanent position requiring 3 days onsite. As a valued member of our team, you will play a pivotal role in driving strategic architecture, designing scalable communication frameworks, and enabling digital transformation within a modern telecom ecosystem. We offer a collaborative environment where innovative ideas are encouraged, and you will have the opportunity to work with cutting-edge technologies.</p>
<p>last updated 8 week of 2026</p>