Issue Management Specialist
<b>Requirements:</b>
<ul><li>Strong knowledge of issue and defect management processes and tools</li><li>Proficiency in root cause analysis techniques and problem-solving methodologies</li><li>Ability to develop, interpret, and present metrics, KPIs and performance dashboards</li><li>Solid understanding of software integration principles and dependencies</li><li>Excellent communication skills with the ability to lead discussions on complex or sensitive matters</li><li>High attention to detail and process discipline</li><li>Ability to identify areas of weakness and where help is needed</li><li>Experience working within structured project governance frameworks (e.g., PMO, programme teams)</li><li>Familiarity with Agile and Waterfall delivery models</li><li>Ability to maintain and update issue registers and tracking systems with accuracy and rigour</li><li>Ability to facilitate regular issue review meetings, ensuring clear ownership and timely follow-up</li><li>Educated to degree level, or equivalent relevant experience</li></ul>
<b>Responsibilities:</b>
<ul><li>Oversee the identification, tracking, and resolution of integration issues across complex systems</li><li>Ensure consistent adherence to established processes and effective utilization of issue management tools</li><li>Provide clear and transparent reporting to Senior Stakeholders</li><li>Drive actions based on clear KPIs around defect management with Stakeholders across the company</li><li>Develop metrics, dashboards, and professional presentations</li><li>Facilitate regular issue review meetings, ensuring clear ownership and timely follow-up</li><li>Maintain and update issue registers and tracking systems with accuracy and rigour</li></ul>
<b>Technologies:</b>
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<p><b>More:</b></p>
<p>We are an OEM Client based in Gaydon, seeking an Issue Management Specialist to join our team on an Inside IR35 contract. We offer a pay rate of £33.64 per hour. Our team is focused on overseeing integration issues across complex systems, ensuring thorough identification, tracking, and resolution of any problems. We value strong analytical skills and effective communication, as the successful candidate will play a critical role in engaging with Senior Stakeholders. Join us to be part of an innovative and collaborative environment.</p>
<p>last updated 8 week of 2026</p>