Support Engineer, Matillion
<b>Requirements:</b>
<ul><li>Expert hands-on experience supporting and optimising Matillion in a production environment</li><li>Excellent analytical and troubleshooting skills</li><li>Ability to communicate effectively with technical and non-technical stakeholders</li><li>A passion for service excellence, automation, innovation, and continual improvement</li></ul>
<b>Responsibilities:</b>
<ul><li>Provide expert-level support for Matillion and wider data platform technologies</li><li>Manage and resolve incidents efficiently to minimise disruption</li><li>Proactively monitor platform performance and deliver enhancements</li><li>Ensure compliance with IT policies, access controls, recoverability standards, and governance requirements</li><li>Identify opportunities for automation and drive process optimisation</li><li>Stay ahead of advancements in the data engineering space, sharing knowledge across the team</li><li>Act as a subject-matter expert for Matillion within Technology Operations</li><li>Lead platform support activities and help maintain a resilient, scalable data environment</li><li>Troubleshoot complex data integration, transformation and workflow issues</li><li>Contribute to platform feature design and supportability</li><li>Maintain technical documentation, knowledge bases and best practice guides</li><li>Support strategic initiatives and understand how data platforms shape long-term business outcomes</li></ul>
<b>Technologies:</b>
<ul><li>Cloud</li><li>Support</li></ul>
<p><b>More:</b></p>
<p>We are a Financial Services business based in Gloucestershire, looking for a Senior or mid-level Matillion Support Engineer to join our high-performing Technology Operations team. This role offers an excellent salary between £45,000 and £65,000, depending on experience, along with a fantastic bonus and benefits package. We work in a cloud-first environment that drives innovation, resilience, and continuous improvement, and we value a diverse and inclusive community, welcoming applications from people of all backgrounds.</p>
<p>last updated 8 week of 2026</p>