IT Support Analyst
<p><b>Salary: £70,000 - 110,000 per year</b></p>
<b>Requirements:</b>
<ul><li>Strong organisational skills with the ability to manage and update your ticket queue effectively</li><li>A proactive mindset and willingness to drive improvements in efficiency and service delivery</li><li>Experience with Microsoft technologies such as Azure Administration, Teams Administration, Azure Virtual Desktop, Intune</li><li>A current Microsoft certification or equivalent demonstrable knowledge</li><li>Excellent communication skills, able to work with both technical and non-technical audiences</li><li>Previous MSP experience (desirable)</li><li>Experience in Legal or Financial Services environments (advantageous)</li></ul>
<b>Responsibilities:</b>
<ul><li>Resolving support requests from managed service clients using your own expertise and vendor resources</li><li>Carrying out site visits on a rotational basis</li><li>Proactively managing and responding to automated alerts</li><li>Administering, maintaining, and troubleshooting Microsoft servers and desktops</li><li>Delivering hands-on fixes, installations, upgrades, and patching</li><li>Collaborating with Microsoft and other vendors for advanced troubleshooting and escalations</li></ul>
<b>Technologies:</b>
<ul><li>Azure</li><li>Cloud</li><li>Support</li><li>Security</li></ul>
<p><b>More:</b></p>
<p>At Quorum, we are one of Scotlands leading Microsoft Partners and a Direct Cloud Solutions Provider, aiming to expand our award-winning Managed Services team. We pride ourselves on a family-friendly, flexible working environment, offering strong values and low turnover. Our team works with a diverse range of clients, from major financial institutions to innovative SMEs, and we fully support our employees professional growth with exceptional training and development opportunities. Join us in shaping the future of Microsoft technologies in Scotland.</p>
<p>last updated 8 week of 2026</p>
<b>Requirements:</b>
<ul><li>Strong organisational skills with the ability to manage and update your ticket queue effectively</li><li>A proactive mindset and willingness to drive improvements in efficiency and service delivery</li><li>Experience with Microsoft technologies such as Azure Administration, Teams Administration, Azure Virtual Desktop, Intune</li><li>A current Microsoft certification or equivalent demonstrable knowledge</li><li>Excellent communication skills, able to work with both technical and non-technical audiences</li><li>Previous MSP experience (desirable)</li><li>Experience in Legal or Financial Services environments (advantageous)</li></ul>
<b>Responsibilities:</b>
<ul><li>Resolving support requests from managed service clients using your own expertise and vendor resources</li><li>Carrying out site visits on a rotational basis</li><li>Proactively managing and responding to automated alerts</li><li>Administering, maintaining, and troubleshooting Microsoft servers and desktops</li><li>Delivering hands-on fixes, installations, upgrades, and patching</li><li>Collaborating with Microsoft and other vendors for advanced troubleshooting and escalations</li></ul>
<b>Technologies:</b>
<ul><li>Azure</li><li>Cloud</li><li>Support</li><li>Security</li></ul>
<p><b>More:</b></p>
<p>At Quorum, we are one of Scotlands leading Microsoft Partners and a Direct Cloud Solutions Provider, aiming to expand our award-winning Managed Services team. We pride ourselves on a family-friendly, flexible working environment, offering strong values and low turnover. Our team works with a diverse range of clients, from major financial institutions to innovative SMEs, and we fully support our employees professional growth with exceptional training and development opportunities. Join us in shaping the future of Microsoft technologies in Scotland.</p>
<p>last updated 8 week of 2026</p>