Support Analyst

<p><b>Salary: £30,000 - 35,000 per year</b></p>
<b>Requirements:</b>
<ul><li>Previous experience working in a support or helpdesk environment (essential)</li><li>Knowledge of Active Directory, Wintel, and Microsoft Exchange (essential)</li><li>Experience with XenApp (advantageous)</li><li>HNC in Computing or equivalent qualification</li><li>Microsoft Certified Professional training (advantageous)</li><li>Full UK driving licence (essential)</li><li>Physically fit and able to safely lift and move equipment, including heavier items, when required</li></ul>
<b>Responsibilities:</b>
<ul><li>Provide day-to-day system management and issue resolution</li><li>Support all systems including applications, desktop hardware, desktop operations, and telecoms</li><li>Investigate, communicate, and resolve incidents in line with agreed Service Level Agreements (SLAs)</li><li>Perform occasional on-site support and equipment handling</li></ul>
<b>Technologies:</b>
<ul><li>Active Directory</li><li>Hardware</li><li>Support</li><li>Network</li></ul>
<p><b>More:</b></p>
<p>We are currently looking for a Hybrid Support Analyst to join our team in a highly regarded Professional Services firm that is experiencing strong and sustained growth. This role offers the opportunity to work with approximately 400 employees across a nationwide network of offices. We pride ourselves on delivering a wide range of support services and foster a successful, supportive team environment. Our company is well-established and provides a great platform for career development.</p>
<p>last updated 8 week of 2026</p>