Business Analyst
<b>Requirements:</b>
<ul><li>Proven experience as a Business Analyst within a systems or software development environment</li><li>Hands-on experience with Salesforce, ideally across Sales Cloud, Service Cloud, Lightning, and custom functionality</li><li>Strong understanding of the software development lifecycle, particularly requirements definition, validation, and acceptance testing</li><li>Experience working in Agile / Scrum (or hybrid) delivery frameworks</li><li>Experience using tools such as Jira, Confluence, Azure DevOps, or similar</li><li>Strong analytical skills with the ability to break down complex problems into clear, practical solutions</li></ul>
<b>Responsibilities:</b>
<ul><li>Independently work with stakeholders to define problems and opportunities, ensuring stakeholder perspectives are identified, and business objectives/requirements are understood</li><li>Elicit, analyze, and document business and system requirements using interviews, workshops, and process analysis, with a strong focus on Salesforce solutions</li><li>Collaborate closely with Salesforce developers, administrators, architects, and QA teams throughout the SDLC</li><li>Create and maintain clear business analysis documentation, including requirements specifications, process flows, and system documentation</li><li>Prepare test data, support UAT planning, review test cases, and assist with defect triage to ensure solutions meet business and quality standards</li></ul>
<b>Technologies:</b>
<ul><li>Azure</li><li>Cloud</li><li>Confluence</li><li>DevOps</li><li>Support</li><li>JIRA</li><li>Salesforce</li></ul>
<p><b>More:</b></p>
<p>We are Quickline, a company on a mission to provide lightning-fast, reliable broadband that reaches areas other providers overlook. By joining our Systems Development team as a Business Analyst, youll play a vital role in driving continual systems improvement. We offer a robust benefits package, including a pension scheme, health cashback, generous annual leave, and opportunities for personal and professional growth. Our team fosters a supportive environment full of inspiring people working towards a common goal.</p>
<p>last updated 8 week of 2026</p>