Software Support Engineer

<p><b>Salary: £35,000 - 50,000 per year</b></p>
<b>Requirements:</b>
<ul><li>Degree in Computer Science or related field, or equivalent apprenticeship</li><li>Strong programming skills in C#, .NET MVC, JavaScript, HTML5, CSS3</li><li>Familiarity with API management tools like Postman and Swagger</li></ul>
<b>Responsibilities:</b>
<ul><li>Take ownership of support requests and provide updates to the team</li><li>Follow standard procedures for escalating unresolved issues</li><li>Update customer documentation to prevent recurrent issues</li><li>Monitor production environment insights and alerts proactively</li><li>Test new product releases and support partner developer teams integrating with their platform</li><li>Support the maintenance and development of internal systems including Salesforce CRM</li></ul>
<b>Technologies:</b>
<ul><li>.NET MVC</li><li>API</li><li>C#</li><li>HTML5</li><li>Support</li><li>JavaScript</li><li>MVC</li><li>Postman</li><li>Salesforce</li><li>ASP.NET</li><li>CRM</li><li>Swagger</li></ul>
<p><b>More:</b></p>
<p>We are looking for a Software Support Engineer to join our team in Newark. Offering a competitive salary of £35,000 - £50,000 depending on experience, this role is perfect for someone who thrives in a dynamic, customer-facing environment. We provide 28 days of annual leave (inclusive of Bank Holidays) which increases with length of service, a subsidised café on site, a bonus day off for your birthday and Christmas shopping, critical illness cover, life insurance, personal health insurance, free on-site parking, hybrid working, and a casual office environment.</p>
<p>last updated 8 week of 2026</p>