Business Systems Analyst - D365
<p><b>Salary: £40,000 - 40,000 per year</b></p>
<b>Requirements:</b>
<ul><li>Essential experience as a Business Systems Analyst or in a similar applications-focused role</li><li>Strong knowledge of Microsoft Dynamics 365 Business Central</li><li>Understanding of Payroll, Billing, and Finance process flows</li><li>Competent with reporting</li><li>Awareness of integration processes across systems</li><li>Excellent stakeholder and vendor management capabilities</li><li>Strong documentation, testing, and troubleshooting skills</li><li>Desirable experience with Continia (Document Output & Capture)</li><li>Background in recruitment or staffing industry systems</li><li>Experience with RSM (InTime & InPay) is highly desirable</li><li>Familiarity with Power BI for reporting and analysis</li><li>Personal attributes: analytical thinker with strong attention to detail, proactive solution-driven mindset, clear communicator, able to work independently and in a team, strong organisational skills with the ability to prioritise in a fast-paced environment.</li></ul>
<b>Responsibilities:</b>
<ul><li>Administer and optimise RSM (InTime & InPay) and Microsoft Dynamics 365 Business Central, including configuration, permissions, bespoke workflows, and system integrations</li><li>Support Payroll, Billing, Management Accounts, and wider business teams across RSM, Business Central, Continia tools, and Jet Reports</li><li>Manage software releases, updates, and change requests; test and assess impacts; ensure compatibility with custom features</li><li>Create and maintain custom reports, troubleshoot data issues, and work with vendors to resolve incidents and change requests within SLA</li><li>Provide 2nd/3rd line support for Business Central, RSM, Bullhorn ATS, Power BI, and related applications</li><li>Lead or contribute to system implementations, upgrades, and enhancement initiatives</li><li>Collaborate with developers, analysts, and third-party vendors to deliver improvements and user-focused solutions</li><li>Document system processes and support the service desk with operational handover for new or updated applications</li><li>Resolve escalated incidents efficiently and communicate proactively with stakeholders regarding updates, training needs, and new features</li><li>Escalate complex issues when required and support training and onboarding activities for application users</li><li>Monitor supplier performance against SLAs, raise and manage support tickets, and escalate when necessary</li><li>Participate in vendor reviews to ensure strong partnerships and optimal system performance.</li></ul>
<b>Technologies:</b>
<ul><li>Support</li><li>Power BI</li><li>Office 365</li></ul>
<p><b>More:</b></p>
<p>We are an innovative leader in the technology sector, seeking a skilled Business Systems Analyst to join our talented team in Whiteley on a permanent basis. This hybrid role involves taking ownership of key business systems to support our operational, financial, and strategic needs. We offer a dynamic work environment with opportunities for professional growth.</p>
<p>last updated 8 week of 2026</p>
<b>Requirements:</b>
<ul><li>Essential experience as a Business Systems Analyst or in a similar applications-focused role</li><li>Strong knowledge of Microsoft Dynamics 365 Business Central</li><li>Understanding of Payroll, Billing, and Finance process flows</li><li>Competent with reporting</li><li>Awareness of integration processes across systems</li><li>Excellent stakeholder and vendor management capabilities</li><li>Strong documentation, testing, and troubleshooting skills</li><li>Desirable experience with Continia (Document Output & Capture)</li><li>Background in recruitment or staffing industry systems</li><li>Experience with RSM (InTime & InPay) is highly desirable</li><li>Familiarity with Power BI for reporting and analysis</li><li>Personal attributes: analytical thinker with strong attention to detail, proactive solution-driven mindset, clear communicator, able to work independently and in a team, strong organisational skills with the ability to prioritise in a fast-paced environment.</li></ul>
<b>Responsibilities:</b>
<ul><li>Administer and optimise RSM (InTime & InPay) and Microsoft Dynamics 365 Business Central, including configuration, permissions, bespoke workflows, and system integrations</li><li>Support Payroll, Billing, Management Accounts, and wider business teams across RSM, Business Central, Continia tools, and Jet Reports</li><li>Manage software releases, updates, and change requests; test and assess impacts; ensure compatibility with custom features</li><li>Create and maintain custom reports, troubleshoot data issues, and work with vendors to resolve incidents and change requests within SLA</li><li>Provide 2nd/3rd line support for Business Central, RSM, Bullhorn ATS, Power BI, and related applications</li><li>Lead or contribute to system implementations, upgrades, and enhancement initiatives</li><li>Collaborate with developers, analysts, and third-party vendors to deliver improvements and user-focused solutions</li><li>Document system processes and support the service desk with operational handover for new or updated applications</li><li>Resolve escalated incidents efficiently and communicate proactively with stakeholders regarding updates, training needs, and new features</li><li>Escalate complex issues when required and support training and onboarding activities for application users</li><li>Monitor supplier performance against SLAs, raise and manage support tickets, and escalate when necessary</li><li>Participate in vendor reviews to ensure strong partnerships and optimal system performance.</li></ul>
<b>Technologies:</b>
<ul><li>Support</li><li>Power BI</li><li>Office 365</li></ul>
<p><b>More:</b></p>
<p>We are an innovative leader in the technology sector, seeking a skilled Business Systems Analyst to join our talented team in Whiteley on a permanent basis. This hybrid role involves taking ownership of key business systems to support our operational, financial, and strategic needs. We offer a dynamic work environment with opportunities for professional growth.</p>
<p>last updated 8 week of 2026</p>