Systems Support Engineer
<b>Requirements:</b>
<ul><li>CompTIA A+ or similar qualification, or demonstrable experience in a relevant role</li><li>Proven experience supporting systems in process control, measurement, manufacturing, or industrial environments</li><li>Ability to troubleshoot complex hardware and software issues</li><li>Experience managing small projects to completion</li><li>Knowledge of current and emerging technologies in systems support</li><li>Strong communication skills and commercial awareness</li><li>Proficient in Microsoft Office</li><li>Logical and analytical thinking</li><li>Methodical, disciplined, and detail-oriented</li><li>Flexible and adaptable to changing business and customer needs</li></ul>
<b>Responsibilities:</b>
<ul><li>Deliver high-quality technical support, maintenance, troubleshooting, and system improvements</li><li>Manage and resolve customer enquiries, act on feedback, and escalate issues efficiently</li><li>Support installation, configuration, commissioning, and validation</li><li>Collaborate with our Engineering teams to resolve hardware and software issues</li><li>Provide technical guidance internally and contribute to training programs</li><li>Collaborate with the Endress + Hauser Maulburg Support Department</li><li>Participate in a 24/7 on-call support rota and provide internal IT/technical support as needed</li><li>Occasional travel to client sites, with overnight stays</li></ul>
<b>Technologies:</b>
<ul><li>Hardware</li><li>Support</li><li>Liquid</li><li>ITIL</li><li>Linux</li><li>Network</li><li>PowerShell</li><li>SQL</li><li>Windows</li></ul>
<p><b>More:</b></p>
<p>We are a leading global supplier of tank gauging, terminal automation, and stock management solutions for bulk liquid storage and handling, part of the Endress+Hauser group. We adhere to the highest quality standards, valuing every conversation as an opportunity to learn and grow. Our team thrives on finding solutions for our clients as we focus on providing exceptional customer service and support. This role offers the chance to work in a small, innovative team, develop your skills across a broad range of technologies, and make a visible impact.</p>
<p>last updated 8 week of 2026</p>