User Researcher (Public Sector)

<p><b>Salary: £85,000 - 90,000 per year</b></p>
<b>Requirements:</b>
<ul><li>Proven experience in user research and user-centred design</li><li>Strong understanding of Government Digital Service (GDS) standards</li><li>Experience working within Agile teams</li><li>Excellent communication and interpersonal skills</li><li>Ability to build relationships and challenge assumptions</li><li>Knowledge of inclusive research practices</li><li>Experience mentoring and supporting junior researchers</li></ul>
<b>Responsibilities:</b>
<ul><li>Design, plan, and conduct user research to understand service needs</li><li>Translate research insights into actionable recommendations</li><li>Apply user-centred design principles to enhance service development</li><li>Advise clients on solving complex problems through research and design</li><li>Lead Agile teams to develop services that meet user needs</li><li>Foster trust and effective communication with clients and stakeholders</li><li>Support and mentor colleagues in maximizing user research benefits</li><li>Promote best practices in user research across the organization</li></ul>
<b>Technologies:</b>
<ul><li>Support</li><li>UX UI Design</li></ul>
<p><b>More:</b></p>
<p>We are a dynamic organization based in Scotland, offering a 6-month contract for a User Researcher with a hybrid working model (two days per week in Edinburgh). Our team is dedicated to understanding user needs and improving service design through rigorous research and collaboration. We promote a culture of inclusive design and value the contributions of every team member. We believe in providing our employees with competitive daily rates and opportunities for professional development in a supportive environment.</p>
<p>last updated 8 week of 2026</p>