EUC Analyst
<b>Requirements:</b>
<ul><li>Strong organisation and analytical problem-solving skills</li><li>Ability to prioritise effectively in a busy environment</li><li>Experience in EUC and deskside support</li><li>Solid knowledge of IT infrastructure and networking (Aruba/Cisco)</li><li>Proficiency in Windows Server, imaging, and device security (e.g., BitLocker)</li><li>Confident support knowledge of Microsoft 365 (Teams, SharePoint, OneDrive, Exchange)</li><li>Excellent interpersonal skills for building strong relationships across IT teams, business units, and end users</li><li>Professional and proactive with the ability to manage multiple tasks and support projects</li><li>Willingness to travel across regional sites</li></ul>
<b>Responsibilities:</b>
<ul><li>Deliver hands-on deskside and walk-up support at Head Office</li><li>Manage incidents through ServiceNow to ensure an exceptional end-user experience</li><li>Support end-user devices, meeting room technology, and VC systems</li><li>Maintain high standards across all Head Office collaboration spaces</li><li>Provide on-site LAN/WLAN support including patching, cabling, installations, and UPS/battery replacements</li><li>Manage device imaging, deployment, and refresh activities</li><li>Support new site implementations and local technology refresh projects</li><li>Maintain high-quality technical documentation</li><li>Contribute to ITIL-aligned processes and provide mentoring to colleagues</li></ul>
<b>Technologies:</b>
<ul><li>Aruba</li><li>Cisco</li><li>Support</li><li>ITIL</li><li>LAN</li><li>Microsoft 365</li><li>Security</li><li>ServiceNow</li><li>SharePoint</li><li>WLAN</li><li>Windows</li><li>Office 365</li></ul>
<p><b>More:</b></p>
<p>We are GXO Logistics Supply Chain Inc., committed to engineering faster, smarter, and leaner supply chains. As an EUC Analyst, you will be a key part of our End User Computing team, providing expert support at our Head Office in Northampton and across the Southern region. We offer a salary of up to £38,000, 25 days of annual leave plus bank holidays, and a comprehensive benefits package including a company car or a car allowance, a sponsored pension scheme, private medical and dental insurance, and more. Join us to grow and make an impact in a dynamic environment.</p>
<p>last updated 8 week of 2026</p>